Security Privacy Policy

Last updated 07.10.2023

At MoreThanDigital, we understand the significance of data protection and security. With a growing clientele who entrust us with their information, it is our utmost priority to uphold the security and privacy of the data we handle. As such, we have implemented rigorous security measures and protocols to ensure that our user data is protected at all times. Here’s a detailed overview of our commitment to security:

Product Security

Two-Factor Authentication (2FA) – For added account protection, MoreThanDigital supports 2FA, ensuring that every login attempt is paired with a verification code generated by an authenticator application. This measure is designed to keep unauthorized users out, even if they possess your password.

Session Timeouts – To prevent unauthorized access during potential periods of inactivity, we enforce automatic session timeouts, requiring users to re-authenticate after a specified period.

Role-Based Access Controls (RBAC) – Users can be assigned specific roles, ensuring that they only access the features and data essential to their job functions.

HTTPS Encryption – All MoreThanDigital accounts are secured via HTTPS, the advanced protocol for safe data transfer online. This means every interaction, be it chat or email, between you and MoreThanDigital is encrypted for maximum security.

Secure Credential Management – We use state-of-the-art practices to store and safeguard user credentials and passwords in our cloud infrastructure.

IP & Network Restrictions – Access to the sensitive MoreThanDigital data is restricted to certain IP addresses or networks, giving users an added layer of security for their data.

API Security – Our internal and external API, designed for seamless integrations, is available only to authenticated users with the right credentials or API tokens.

Intelligent SPAM Filtering – We’ve incorporated an advanced SPAM filter that adapts and refines its capabilities over time.

Data Center Security

Facilities and Infrastructure – All our servers are housed in Tier III+ or IV, PCI DSS, SSAE-16, or ISO 27001 compliant facilities. These facilities are equipped with UPS, backup generators, and redundant power sources to ensure uninterrupted service.

Physical Security – Our data centers maintain strict security standards, featuring 24/7 manned security, biometric access controls, CCTV surveillance, and multiple security zones.

Continuous Monitoring – Every element of our network, devices, and circuits is under continuous monitoring by MoreThanDigital administrators.

Geo-Redundancy – Our data is not just backed up but stored in geographically disparate locations to ensure data availability even in the event of localized catastrophes.

Network Security

Web Application Firewall (WAF) – Our web applications are protected by a firewall that filters and monitors HTTP traffic, blocking potential threats.

Vulnerability Monitoring – Regular network vulnerability monitoring allows us to detect and address any potential weaknesses swiftly.

DDoS Protection – We utilize industry-leading tools and practices to prevent and mitigate the impact of DDoS attacks.

Secure Communication – All communications between users and MoreThanDigital servers are encrypted using best-practice HTTPS and TLS protocols.

Backup, Redundancy, and Disaster Recovery

Our robust backup and recovery strategy involves regular backups and snapshots stored across multiple servers. Our architecture, coupled with extensive backups, ensures data availability at all times.

EU GDPR Compliance

MoreThanDigital takes pride in being fully compliant with the GDPR regulations enforced since May 25th, 2018. We have not only refined our internal security and privacy policies but have also ensured our users are well-informed about GDPR and its implications.

For a deeper dive into MoreThanDigital’s alignment with GDPR, please click here.

Your trust is paramount to us. We are committed to the relentless pursuit of ensuring that your data remains secure with MoreThanDigital.